XS Bags and Boxes Privacy Policy

The privacy and protection of customer information provided to XS Bags and Boxes is treated with confidentiality and is used for internal processing purposes only.

Customer information is treated in accordance with the Commonwealth Privacy Act 1988. XS Bags and Boxes will only use customer information for the purposes of making contact directly with that customer in relation to their shipment. XS Bags and Boxes do not forward customer information to third parties for marketing purposes. XS Bags and Boxes have the appropriate web site security in place to protect customer details being accessed from unauthorised external parties.

XS Bags and Boxes in some instances may be compelled by Law to disclose customer information to government agencies. These agencies can include the Australian Tax office and the various Law enforcement agencies.

XS Bags and Boxes Refund Policy

The Maximum Insurance cover for the total shipment is US$100.00 and covers Loss only. XS Bags and Boxes route all shipments via the international postal network and as such, claims cannot be made against XS Bags and Boxes for delayed transits.